Last Updated: March 2, 2026
Have a question? Browse our most frequently asked questions below. If you need additional assistance, our support team is here to help.
Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes an additional 6–8 business days. In total, you can expect your order to arrive within approximately 7–10 business days.
For more detailed information, please refer to our Shipping Policy.
Yes, we offer complimentary shipping on all orders across the United States.
For more details, please refer to our Shipping Policy.
If your order arrives damaged or faulty, we’ll be happy to arrange a replacement at no additional cost. Please contact us within 30 days of receiving your item so we can assist you with the return process.
For full details, please refer to our Return Policy.
Yes, cancellation requests can be made within 24 hours of placing your order. Please contact us as soon as possible, and we’ll be happy to assist you with the process.
We offer a 30-day return window for eligible items.
For complete terms and conditions, please visit our Return Policy page.
Once your returned item has been received and inspected, we’ll begin processing your refund. The amount is typically credited back to your original payment method within 7 business days, depending on your bank or payment provider.
For more details, please refer to our Refund Policy.
You can reach our customer support team through our Contact Us page or by emailing us at support@somyali.com.
We’re happy to assist you.
At this time, we only deliver within the United States and do not offer international shipping.
Absolutely. If you’re interested in placing a larger order, please get in touch with our team and share your requirements. We’ll be happy to provide more information on availability, pricing, and the next steps.
For detailed instructions on exchanging an item, please visit our Return Policy page for step-by-step guidance.
Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can monitor its progress.
Click this Tracking page for more information.
Contact Information
Store Name: Somyali
Address: 225 N Wabash Ave, Chicago, IL 60601, USA
Email: support@somyali.com
Phone: +1 251 2779400
Contact: Contact Page
Customer Service: Monday to Friday, 9:00am – 5:00pm CST
We aim to respond to all emails within 1–2 business days.
Thank you for choosing Somyali.